Frequently Asked Questions2023-10-20T20:02:41+11:00

Frequently Asked Questions

All you need to know to get the best out of your Chase Pro Dog Treadmill

Human treadmills generally have a shorter track surface since we humans have a shorter gait. This may be fine for small dogs but not for larger ones. Dog specific treadmills will have a running deck that is long enough accommodate a dog’s longest stride and natural gait, giving your dog room to run comfortably. Exercising a dog on a treadmill of improper length will constrict the dog’s movement by shortening its stride, resulting in an unnatural gait and potential joint problems down the road.

Chase pro dog treadmills are wider than human treadmills to give the dog room to “float” back and forth to trot naturally and to encourage the dog to reach and extend. Human treadmills are generally too narrow and will restrict body movement.

Generally we recommend that before you start a treatment program for chronically stressed dogs, do everything you can to lower stress levels in your dog. If that includes walks, then we recommend eliminating them – but only temporarily. Only until the dog can be returned as much as possible back to stable levels.

Yes. It should be noted that a key benefit of taking your dog outside for a walk, are the many benefits they get from novelty and being able to interact with their environment with their nose. This is so important and of value to dogs. Research has indicated that dogs tend to favour those that walk them more than anyone else that interacts with them (including those that feed them).
Unless you are physically incapable of walking your dog, the treadmill exercise does not replace the need for regular, daily walks. In fact, it is most effective when it is applied immediately before or after the dog’s regular walk.

Yes all our treadmills are quiet .

The kind of treadmill you choose partly depends on how you want to train them, the size of your dog.

Premium Treadmill (LOW RESISTANCE)
• Suitable for Medium, Large and X large dog breeds
• Suitable for indoor or outdoor use
• Durable and weatherproof
• Premium wheels for quite training environments
• Trolley wheels for easy storage and movement
• Incline adjustments up to 100 mm

Professional Treadmill (NO RESISTANCE)
• Suitable for medium or large High drive active dogs
• Suitable for indoor or outdoor use
• Durable and weatherproof
• Faster Professional wheels for quite training environments
• Trolley wheels for easy storage and movement
• Incline adjustment up to 100 mm

Size Length Width

Medium: 160cm 40cm (suitable for French Bulldogs, Beagles)
Large: 180cm 40cm (suitable for German Shepherds, Rottweilers)
X Large: 200cm 40cm (suitable for Great Danes, Irish Wolf Hounds)

Yes we have a brake option designed exclusively for the chase-pro dog treadmill.

1. Your first step is getting your dog comfortable around it.

2.Get your dog comfortable on the slatmill.

3.You should only use positive encouragement.

4.The dog will walk slowly till they get the hang of running don’t rush the process (Patients in key).

5.Being off the ground on a moving platform can be scary for a dog at the start, it should not be rushed, make it a positive experience for the dog.


  • Never leave your dog unattended.
  • Dog treadmills should not be a substitute for mental enrichment.
  • Do not use leashes or harnesses to force your dog on or off the Slatmill or Carpet Mill.
  • Do not over-exercise young dogs under the age of 18 months, let their bones and joints develop.


  • Keep your dog interested throughout the session.
  • Increase your dog’s run by 5mins every week on the Slatmill or
  • Carpet Mill gradually (start with 5mins daily the first week, then work up).

Find out more tips here.

The Chase-pro dog treadmills are Non Motorised so the dog can walk or run as fast as they want, so if your dog wants to run at full gallop or walk your dog has the total control.

Manufacturing facilities in Northcote, Melbourne. If you wish to book in a demonstration please send us an email with a few details about your dog and we can arrange a demonstration.

Shipping is dependent on location. (Next Day Express Service)

Australia wide $100-$350

International shipping via sea freight $750 -$2500 depending on your location

Yes, we ship all over Australia.

Yes for sure, we build custom treadmills to your specification within our design specification, please send an email with specifics.

Yes, we ship worldwide.

We aim to build each treadmill within 2 days of full payment.

Yes we offer Zip Pay, By Now pay later .

We don’t offer refunds.

No, we don’t sell second-hand dog treadmills, nor do we sell used dog treadmills. Each Chase Pro dog treadmill is built with the specific dog in mind. We’d rather work with you to build a treadmill for your dog that suits its specific needs.

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